Course 110: Troubleshooting Skills
 
Lesson 1: Introduction to Troubleshooting
Topics
Troubleshooting skills, duties, aids; Mechanical and electrical troubleshooting; Maintenance organizations and personnel; Scheduling
Learning Objectives
	- Tell why efficient troubleshooting is important in a production plant.
 
	- Name the four common troubleshooting aids.
 
	- List the steps in troubleshooting a machine.
 
	- List the steps in troubleshooting a system.
 
	- Describe a typical maintenance organization.
 
Lesson 2: Working with Other People
Topics
Communication; People skills; Aids to communicating; Differences of opinion; You and your supervisor; Upgrading your skills
Learning Objectives
	- Tell why good communication between plant personnel is needed.
 
	- List the ways a person usually sees himself/herself.
 
	- Explain the communication cycle.
 
	- Explain the correct method of delivering a written message from your supervisor to another person.
 
Lesson 3: Troubleshooting Techniques
Topics
Job responsibilities; Recognizing normal operations; Testing and observation; Reducing downtime; Routine and emergency repairs
Learning Objectives
	- List the steps to recognizing normal machine operations.
 
	- List the questions you should ask yourself when a machine fails.
 
	- List the signs of a machine in need of service.
 
Lesson 4: Aids to Troubleshooting
Topics
Drawings, blueprints, and sketches; Manufacturer’s literature; Service reps; Planned-maintenance records; Work orders; Test equipment
Learning Objectives
	- Describe a blueprint.
 
	- List the information that should be recorded in a machine equipment record.
 
	- Identify calibration standards.
 
	- Identify a multimeter (VOM).
 
	- Identify different troubleshooting test equipment.
 
Lesson 5: Preparing for Troubleshooting
Topics
Tools, parts, and supplies; Safety rules; Using charts and diagrams; Correcting malfunctions; Keeping records
Learning Objectives
	- List the information you must know about mechanical or electrical systems before you can troubleshoot them successfully.
 
	- Name the commonly used items that should be carried in every troubleshooter’s tool box.
 
	- List the steps to follow in reading a pneumatic or hydraulic schematic.
 
	- List the responsibilities of a troubleshooter.
 
Lesson 6: Using Schematics and Diagrams
Topics
Piping, compressor, and engine schematics; Hydraulic, pneumatic, and electrical schematics; Lighting diagrams; Troubleshooting charts
Learning Objectives
	- Discuss how to use schematics when troubleshooting.
 
	- Identify differences in schematics.
 
	- Explain how to use a troubleshooting chart.
 
Lesson 7: Solving Mechanical Problems
Topics
Bearing, pump, and piping problems; Compressed-air, refrigeration, and pollution-control equipment; Hydraulic systems; HVAC
Learning Objectives
	- Identify bearing wear problems.
 
	- Identify pump failure problems and solutions.
 
	- Identify types of hosing.
 
	- Identify different plant equipment and their problems.
 
Lesson 8: Solving Electrical Problems
Topics
Generation and distribution; Feeders and branch circuits; Fuses and circuit breakers; Testing for continuity; Safety; Troubleshooting
Learning Objectives
	- State the definition of switchgear.
 
	- Identify current voltage characteristics of wire.
 
	- List the safety rules to follow when working with electrical equipment.
 
	- Identify a pictorial diagram, a block diagram, and a schematic diagram.
 
	- Explain how to troubleshoot an electric problem.
 
Lesson 9: Breakdown Maintenance
Topics
Work-order procedures; Preparing for emergencies; Skills for emergency work; Using downtime
Learning Objectives
	- Explain what to do if you are the first member of the emergency crew.
 
	- Explain the spare parts requisition form.
 
	- Discuss the four main parts of practical machine maintenance.
 
Lesson 10: Planned Maintenance
Topics
Frequency and benefits; Unscheduled maintenance; Keeping records, Lubrication charts and tags
Learning Objectives
	- State the definition of planned maintenance.
 
	- List the information that should be included on record sheets or file cards as part of the machine inventory.
 
	- List the benefits to be accrued from an effective lubrication program.
 
	- Describe the proper sag in a drive chain.
 
	- Explain how to service a battery properly.